eChart alerts allows clinics to place a customized message that may appear each time an eChart is opened:
When an eChart alert appears, users have the option to click "Okay" and the popup will display again the next time the eChart is loaded, or "Dismiss" to no longer see the popup when eChart is loaded. The choice of the user will not affect other users seeing the alert. There are two types of eChart Alerts:
Individual Patient eChart Alert:
This alert appears when a specific patients eChart is opened. The alert appears for all users and can be temporarily or permanently dismissed. The choice of the user will not affect other users seeing the alert.
Clinic Wide eChart Alert:
This alert appears when any patients eChart is opened. The alert appears for all users and can be temporarily or permanently dismissed. The choice of the user will not affect other users seeing the alert.
How to Set an eChart Alert for Individual Patient
Note: the "Enable Demographic eChart Popup" must be set to On under Administration > eChart > eChart Alerts for this feature to be available
- Click to Edit the Master Record of desired patient
- Locate the Chart Alert field at the bottom
- Paste desired message to appear in eChart pop up within Chart Alert field
- Click Update Record to save
Next time the eChart is opened by any user in OSCAR, a pop up will display in the eChart with the message set in the Chart Alert field within the Master Record:
- Clicking Okay will temporarily dismiss the alert for the current user. The pop up will display each time the eChart is loaded
- Clicking Dismiss will permanently dismiss the alert for the current user. The pop up will not display next time the eChart is loaded.
How to Set an eChart Alert for ALL Patients (clinic wide)
Note: enabling a clinic wide eChart alert will display the alert for all patients in OSCAR.
- Navigate to Administration > eChart > eChart Alert
- Set the "System Wide eChart Alert" setting to "On"
- In the description box, enter desired message to appear on all eCharts
- Click Save
Next time the eChart is opened by any user in OSCAR, a pop up will display in the eChart with the message set in the Chart Alert field within the Master Record:
- Clicking Okay will temporarily dismiss the alert for the current user. The pop up will display each time any eChart is loaded
- Clicking Dismiss will permanently dismiss the alert for the current user. The pop up will not display next time any eChart is loaded.