How to Articles

OSCAR Pro Desk (Support)

• How to View my Tickets on the OSCAR Pro Desk Portal
• How to Create an Account on the OSCAR Pro Desk Portal
• How to Open Teamviewer outside of OSCAR in Windows
• How to Open Teamviewer from OSCAR in Windows

Electronic Faxing (Ring Central)

• Ring Central eFax Frequently Asked Questions (FAQ)
• Setting Up A Ring Central Account
• Integrating Existing Ring Central Account into EMR
• Outbox - Viewing Sent Ring Central Faxes Directly from EMR

Pro Authentication (MFA)

• Introducing Pro Authentication
• How to Login with MFA (SMS example)
• How to Enable Multi Factor Authentication (MFA)
• How to Set up Secondary Authentication - SMS
• How to Unlock User in Pro Auth
• How to Reset MFA For a User

User Management

• How to Create a New User
• How to Change A Users Password in OSCAR (i.e Reset Password)
• How to Unlock a User After Too Many Failed Attempts (Classic)
• How to Change My Password/PIN

Attachment Manager

• How to Use Attachment Manager
• Send Patient Message with Attachments via 'Save for Ocean'
• Add Attachments to eForms or Smart Encounter Form
• Print or Fax Medical Content Using Attachment Manager

BC Billing / MSP Billing

• How to Update Service Location Code - SLC
• BCP/Facility Number – Fee Code Mapping
• How to Unlock, Set and Change the Teleplan Password
• How To Refund/Reverse A Payment (Private Billing)
• How To Update MSP Service Codes
• How To Manage MSP Billing Forms

OHIP Billing

• How to Update Schedule of Benefits Service Codes
• How to Add/Remove OHIP Billing Codes on Billing Form
• How to Edit Billing Permissions (who can see my billing?)
• How to Submit Bonus Codes in PRO UI
• How to Add and Manage Private Billing Codes
• How to Auto Bill Based on Appt Type

MCEDT Mailbox

• How to Update GoSecure Password
• How to Designate a Physician in GoSecure for MCEDT

eChart

• How To Fax eChart Notes
• How to Enable Larger eChart Font Size
• How to Hide Items in the eChart Roll
• How to Group Documents by Type in eChart
• How to Create an Encounter (Note) Template
• How to Enable eChart Alerts

See all 7 articles

eForms and Forms

• Eform Generator data pre-population tags
• EForm Generator - How To Use
• How To Fax an eForm
• How To Enable/Disable Forms
• How to Upload an eForm into OSCAR
• Smart Encounter – An Introduction

See all 8 articles

User Preferences

• How to Save and use a Favourite Signature
• How to Upload a Signature Stamp (Rx, Consult & eForm)
• How to Edit Billing Permissions (who can see my billing?)
• How to Set eChart to Load Full Screen (maximize)

OntarioMD Integrations (OLIS, HRM, DHDR)

• How to Submit an eForm using OntarioMD Integration
• DHDR - Clinician User Guide

Consultations

• How to Fax Consults

eOrder

• Dynacare - How to Submit an eOrder request directly to Dynacare
• LifeaLabs BC - How to Submit an eOrder request directly to LifeLabs

Electronic Lab Transmissions

• How to Add A New Doctor to Recieve Dynacare Labs for Existing Set Up

PrescribeIT

• PrescribeIT User Manual
• How to Add Another Prescriber to an Existing PrescribeIT Integration

Rx / Prescriptions

• How To Manage Pharmacy List
• How to Set Pharmacy Info to Display on Prescription by Default
• Classic View - How to Create a Prescription Favourite
• How To Display "Print/Fax and Paste" Rx Button by Default
• How to Copy Drug Favourites from Another Provider
• PRO UI - How to Create a Prescription Favourite

Schedule Management

• How to Create a Provider Schedule (Template Codes & Schedules)

Administration

• Reviewing and Reconciling your Roster or Enrollment Status (RCX)
• How To Create and Manage Ticklers
• How to Enable B Create Invoice Shortcut in Search
• How to use Lab Forwarding Rules

WELL AI Voice Virtual Assistant

• How to Enable WELL AI Voice in OSCAR for All Users
• How to Disable/Enable WELL AI Voice per User