You can become more familiar with this by watching the video HERE.
A numerical notification can be enabled for Consultations from a provider's Preference.
There are 2 Preferences that need to be set by the provider that wants to see the notification.
First we want to click on Preferences along the green tool bar from the schedule page:
Then we want to scroll down to the blue links and select Set Consultation Request Cutoff Time Period:
In the new window a number needs to be entered and click Save. This will set how many weeks out you wish to have a notification for how long since a Consultation Request has been updated.
Please note, changing this from the internal 1 week does not change the Tickler notification available under Consultations.
The second Preference is Set Consultation Request Warning Team:
A Team is required to be updated and click Save.
To learn more about creating and using Teams for Consultation Requests, you can check out this video HERE.
Once the two Preferences are set, a number will load on the Consultations tab to indicate how many requests have not had updates in the cutoff period set:
Please note this will not load that Consultation to the top the report. You can check out this video on how to manage the Consultations tab HERE.
Please contact Support with any questions at help@oscarprodesk.ca