In this video we will review how to match your Batch Acknowledgement reports to the generated OHIP Files for confirmation that the MOH received your claim file.
0:00 Hi there. In today's training video, we're going to be reviewing your batch acknowledgement reports and how to
match them to your generated OHIP files.
0:11 So in order to obtain your downloaded reports, we're going to go into Administration, we're going to go to
Billing, and then MCEDT Mailbox. Any of your new reports can be retrieved by clicking on the Download New Files
button in green.
0:31 Once downloaded, the reports will be available under View MOH Files. So today we're going to be reviewing the
B files.
0:39 The B stands for Batch Acknowledgement or Batch Edit. The second letter in the file name will correspond to the
month of the year.
0:49 We'll take a look at the BD first. That's going to load for us. Now what we're looking at this is, this is your
confirmation that the Ministry has received your generated OHIP file that was uploaded.
1:05 A batch edit is received for every claim file that you submit. What we're looking at here is we're looking at the
provider number, we're looking at the creation date, the number of invoices, so the claims, and we're looking for the
rejection reason.
1:20 We're looking the side. Batch totals indicates that the Ministry has received your file and that they were able to
process it on their software.
1:29 I'm going to minimize this. And I'm going to go to generate OHIP file on the left. This batch edit should
correspond with a file that we have created within our OSCQR system.
1:43 If I bring this back up, we're going to see again that the creation date is April 24th. We're going to come here to
April 24th. We can see that the provider's number is 456789. And we can see that within the claim file name as well.
2:00 We can see that this was three invoices and we can see the number three for the number of claims generated as
well.
2:09 The batch totals again indicates that the Ministry did receive our hd.003 file that was created on April 24th. I'm
going to navigate back into our View MOH files. After confirming that your generated file received a batch edit, you
are able to archive that by placing a check mark beside your file and
2:36 clicking on the archive button. If you wish to retrieve any of your archived files, you can switch your view to the
archive folder. Let's review that one more time with the BE file that we have here.
2:46 The BE file, we can see again, has the provider number. It has the creation date of May 14th. It contained seven
invoices, but under rejection reason, we are receiving a rejection.
3:05 It is telling us that the claim header one does not follow. That would indicate that though the ministry had
received our claim file that was generated, they were not able to process it on their software.
3:22 So when this occurs we do need to reverse this file, putting the invoices back in the O, Bill OHIP status so that
you would be able to resubmit.
3:36 But first we would need to know the H file name in order to contact support. With that request for the reversal.
3:45 So again, I'm going to minimize this. I'm going to navigate back into generate OHIP file. To review. By bringing
back open our batch edit here, we can see we do have a file from May 14th. We're the same provider with the
provider number.
4:04 And we can see again that there was seven invoices contained. So now that we have our H file name, we have
HE456789.001. We are able to contact support with the request in order to have this claim file reversed. Back to the
O Bill OHIP status. Therefore, we would be able to run a simulation once it
4:31 is reversed to address any of the flagged invoices. A new file would then be able to be generated and submitted
to the Ministry. It is important to review your batch edits that are received for every claim file in to address any that
receive a actual rejection reason, such as the claim header one does not follow.
4:52 That would be concluding today's training video, reviewing your batch acknowledgment files and comparing them to your generated OHIP files.
5:05 You can check out our help portal for additional articles and videos. Thanks!