By signing up for a user account in the OSCAR Pro Desk support portal, users can view, update and create tickets logged by the OSCAR Pro Desk team.
Please see instructions below on how to create an account on the OSCAR Pro Helpdesk Portal:
- Navigate to https://oscarsupport.zendesk.com/hc/en-us
- Click the "Sign in" button at the top right
- Click "Sign Up"
- Enter desired name and the email address used to contact our support team
Note: it is important to use an email address that was previously used to interact with our support team so that any linked tickets to that email address are reflected. Using a new email address that our support team does not have on file will work, but it will not display any historical tickets. - Click Sign Up
- Locate the sign up email in the inbox and click the Create Password
- Create a desired password and click "Set Password"
