Here is a link to a video from our Help Portal: How To Upload and Download Reports Using The MCEDT Mailbox
MCEDT Mailbox:
All created claim files will automatically be entered to your upload queue of the MCEDT Mailbox. So from here you will only have to select the big Upload New Files button in green on the main page of the MCEDT Mailbox. The claim files will flash on the screen as they're being sent with a Files Sent Successfully message displaying along the top when completed. The upload queue would then be empty of any pending files.
Please note that if a file cannot be sent, the page will load to display an error. This error can vary due to permissions (if designation steps have not been completed) or the OPS BPS Secure password has expired and needs to be updated. Check out this Article on updating the OPS BPS Secure password: How To Update OPS BPS Secure Password
Here are some instructions on how you can bring in your MOH reports using the MCEDT Mailbox. These reports would include Error Reports that contain invoices to be corrected and sent back for payment in a resubmission.
Downloads: these reports are brought in using the Download New Files button in green from the main page of the MCEDT Mailbox. The reports that are downloaded would then be available under View MOH Files to action. The Download button will bring in any report from the MOH - such as Batch Acknowledgement, Remittance Advice, Error Reports, Enrollment, Capitation, general communication, etc...
Some tips on the downloaded reports, there are 3 main reports that come in from the MOH. The second letter of the reports will represent the month of the year, the MOH uses the first 12 letters of the alphabet to represent the different months. For example an error report from February would begin with EB.
B - Reports starting with a B are Batch Acknowledgements (Batch Edits), this is a confirmation that the MOH has received the claim file uploaded and were able to process it. If the claim file was rejected, a reason would be displayed under Rejection Reason to be addressed
E - Reports starting with an E will be an Error Report. This report will also contain your billing number in the file name. This will contain any invoices that have received a Code or Claim Error for correcting.
P - Reports starting with a P will be the Remittance Advice (Billing Reconciliation). This report will also contain your billing number in the file name. This is your payment report, here is a link to a video on how to process it within your EMR: Processing Remittance Advice - ON